The house was gorgeous, inside and out. We thoroughly enjoyed the complimentary wine bottle from guest services as well as the fantastic customer service they provided. While we didn’t need to contact anyone for anything, their professional and kind demeanor when checking in on our trip was nothing short of fabulous. Directions to the house were easy, as well as rules for check-in/out & our stay in general. Gorgeous area, wonderful staff, convenience of nearby stores is top tier. After staying here, my family and I have decided to come back annually. And hopefully to #42 each time!

The house was gorgeous, inside and out. We thoroughly enjoyed the complimentary wine bottle from guest services as well as the fantastic customer service they provided. While we didn’t need to contact anyone for anything, their professional and kind demeanor when checking in on our trip was nothing short of fabulous. Directions to the house were easy, as well as rules for check-in/out & our stay in general. Gorgeous area, wonderful staff, convenience of nearby stores is top tier. After staying here, my family and I have decided to come back annually. And hopefully to #42 each time!

Manager's Response

We had 4 families with young children and this house was perfect! There was plenty of space for everyone, room to play, and plenty of room to cook.

We had 4 families with young children and this house was perfect! There was plenty of space for everyone, room to play, and plenty of room to cook.

Manager's Response

We checked in and dropped our stuff off at our house then took off for wine tasting and dinner. We returned late on our 1st night not really being in the house much but when getting up-and-up but next morning we noticed everybody was covered in dog hair. We started to look around and it was on the furniture, beds, pillows and carpet. I messaged the staff to let them know what was going on with no response back. The next day we called to let them know what was going on since they never responded to us and the staff ignored what we told them. An hour later they call to tell us they are charging us for having a pet there when no one there has an animal. The staff was rude so the next day I was able to get ahold of the management And I now understand where they get it from. Management all but told me we we were lying and had a pet because in the pre arrival photos they couldn't see hair on the carpet. At the end they said they weren't going to charge us because they could not prove we were lying. Very unprofessional very rude very rude very dirty. I asked for half of my cleaning fee back and she said no and she didn't care if all 11 guests write reviews. At the end of this I would never stay at a location that is managed by this company.

We checked in and dropped our stuff off at our house then took off for wine tasting and dinner. We returned late on our 1st night not really being in the house much but when getting up-and-up but next morning we noticed everybody was covered in dog hair. We started to look around and it was on the furniture, beds, pillows and carpet. I messaged the staff to let them know what was going on with no response back. The next day we called to let them know what was going on since they never responded to us and the staff ignored what we told them. An hour later they call to tell us they are charging us for having a pet there when no one there has an animal. The staff was rude so the next day I was able to get ahold of the management And I now understand where they get it from. Management all but told me we we were lying and had a pet because in the pre arrival photos they couldn't see hair on the carpet. At the end they said they weren't going to charge us because they could not prove we were lying. Very unprofessional very rude very rude very dirty. I asked for half of my cleaning fee back and she said no and she didn't care if all 11 guests write reviews. At the end of this I would never stay at a location that is managed by this company.

Our family group of 12 had a great stay. The separate living spaces allowed the kids and adults to have their own space, and it is very spacious. We loved the kitchen pantry and 2nd refer so our food storage was easy. The year-round pool and hottubs were great for our teens, even in zero degree weather. The parking for 4 vehicles was cramped but workable. One minor item that could be improved would be a larger supply of utensils and cups; we seemed to regularly run short.

Our family group of 12 had a great stay. The separate living spaces allowed the kids and adults to have their own space, and it is very spacious. We loved the kitchen pantry and 2nd refer so our food storage was easy. The year-round pool and hottubs were great for our teens, even in zero degree weather. The parking for 4 vehicles was cramped but workable. One minor item that could be improved would be a larger supply of utensils and cups; we seemed to regularly run short.

Manager's Response

We had a group of 10 including 3 small children and the layout of the house was perfect for our family vacation. We didn't feel crammed in at all with plenty of space, and beds, for all. We loved that we never had to drive anywhere and every place we went, even into town, was walkable. Highly recommend!

We had a group of 10 including 3 small children and the layout of the house was perfect for our family vacation. We didn't feel crammed in at all with plenty of space, and beds, for all. We loved that we never had to drive anywhere and every place we went, even into town, was walkable. Highly recommend!

Manager's Response

The perfect home for our celebration of many things. We had 8-10 people coming and going all week. It was the week of the heat wave and temps at 100. The homes HVAC system kept up and made the inside comfortable. The outside facilities and guests options were amazing. We used all the pools and the shuttle to the lake. The staff and grounds keepers were beyond great. We had an amazing time and would book this property again for a gathering of our family.

The perfect home for our celebration of many things. We had 8-10 people coming and going all week. It was the week of the heat wave and temps at 100. The homes HVAC system kept up and made the inside comfortable. The outside facilities and guests options were amazing. We used all the pools and the shuttle to the lake. The staff and grounds keepers were beyond great. We had an amazing time and would book this property again for a gathering of our family.

Manager's Response

My spouse and 4 adult kids with spouses enjoyed our stay at Upland Perch. The house was clean and the furnishings attractive and comfortable. The extra fridge in the garage and the wine fridge were great to have as well.

My spouse and 4 adult kids with spouses enjoyed our stay at Upland Perch. The house was clean and the furnishings attractive and comfortable. The extra fridge in the garage and the wine fridge were great to have as well.

Manager's Response

My spouse and 4 adult kids with spouses enjoyed our stay at Upland Perch. The house was clean and the furnishings attractive and comfortable. The extra fridge in the garage and the wine fridge were great to have as well.

My spouse and 4 adult kids with spouses enjoyed our stay at Upland Perch. The house was clean and the furnishings attractive and comfortable. The extra fridge in the garage and the wine fridge were great to have as well.

Manager's Response

Very nice house. Lots of room, well equipped and modern. No complaints other than finding it. Googlemaps takes you to the bottom of the property where there is no access from the street. Recommend the welcome email include more precise directions.

Very nice house. Lots of room, well equipped and modern. No complaints other than finding it. Googlemaps takes you to the bottom of the property where there is no access from the street. Recommend the welcome email include more precise directions.

We had a great stay at Uplake Perch. The home is very cozy and clean. We loved the fireplace in the master bedroom, the large comfy couch, and beautiful views from the living room.

We had a great stay at Uplake Perch. The home is very cozy and clean. We loved the fireplace in the master bedroom, the large comfy couch, and beautiful views from the living room.

Manager's Response

We had a great stay at Uplake Perch. The home is very cozy and clean. We loved the fireplace in the master bedroom, the large comfy couch, and beautiful views from the living room.

We had a great stay at Uplake Perch. The home is very cozy and clean. We loved the fireplace in the master bedroom, the large comfy couch, and beautiful views from the living room.

Manager's Response

As a multigenerational group this house accommodated our needs perfectly. The house is roomy and well equipped. It is a close walk to the pool and playground. We are planning on coming back!

As a multigenerational group this house accommodated our needs perfectly. The house is roomy and well equipped. It is a close walk to the pool and playground. We are planning on coming back!

Manager's Response

Great house for a stay with our direct Family and an Aunt and Uncle. We stay at the Outlook often, and will definitely revisit Uplake Perch whenever we need more room for entertaining.

Great house for a stay with our direct Family and an Aunt and Uncle. We stay at the Outlook often, and will definitely revisit Uplake Perch whenever we need more room for entertaining.

Manager's Response

Great house for a stay with our direct Family and an Aunt and Uncle. We stay at the Outlook often, and will definitely revisit Uplake Perch whenever we need more room for entertaining.

Great house for a stay with our direct Family and an Aunt and Uncle. We stay at the Outlook often, and will definitely revisit Uplake Perch whenever we need more room for entertaining.

Manager's Response

We were able to bring our family together with room to spread out and cook our meals

We were able to bring our family together with room to spread out and cook our meals

Manager's Response

We were able to bring our family together with room to spread out and cook our meals

We were able to bring our family together with room to spread out and cook our meals

Manager's Response

we had a very pleasant stay, house was huge, plenty of space for large family gathering. Place was clean and fully equiped with various kitchen tools as well. very happy with the stay and will be back

we had a very pleasant stay, house was huge, plenty of space for large family gathering. Place was clean and fully equiped with various kitchen tools as well. very happy with the stay and will be back

Love staying here! Plenty of space for the family and kids.

Love staying here! Plenty of space for the family and kids.

Air conditioning topped at 70 degrees, this was not a cheap property and to be unable on an 85 degree day to lower the air con was annoying. Nice house but getting dated, bed linens faded etc.

Air conditioning topped at 70 degrees, this was not a cheap property and to be unable on an 85 degree day to lower the air con was annoying. Nice house but getting dated, bed linens faded etc.

Air conditioning topped at 70 degrees, this was not a cheap property and to be unable on an 85 degree day to lower the air con was annoying. Nice house but getting dated, bed linens faded etc.

Air conditioning topped at 70 degrees, this was not a cheap property and to be unable on an 85 degree day to lower the air con was annoying. Nice house but getting dated, bed linens faded etc.

First off, I have never had to write a less than positive review and never prefer to complain over issues, but when asked for review, I will be honest.
We arrived at check in time on Thurs. We attempted to avoid going into office, but the signage, address etc was not clear on finding our rental and the staff driving around weren’t sure where it was. I strongly feel there could be better signage for some locations within community.
There was a repairman working on AC when we arrived that worked on system for awhile, I asked for his card as he left because it didn’t seem to be cooling as it should. He said to let him know if it wasn’t right in the morning. It was a very miserable night as temperatures were quite warm and it was clearly not working. He came back the next day at 2:30 pm and didn’t leave until 7:30, having to be in and out of the house the whole time, leaving someone to be in home while he was working on it. It didn’t fully cool until our 3rd day, so it was pretty uncomfortable on the two hottest days of our stay. There were also other things that did not work in house, including the soaking tub in master bedroom- ( missing knob, but no indication that it was not available to use) fireplace randomly came on when it was already hot in house with no directions on shutting off, water feature on wall also was not working.
In general I feel it was not to the standards of our usual stays at Lookout. I understand a dog friendly home, but the rug in main living area had pieces of dog food and a lot of dog hair in it as if it hadn’t been cleaned, vacuumed before we arrived.
When you save to take a family vacation, you just hope to not have to deal with maintenance issues that take away from your time to have fun and relax with your family.

First off, I have never had to write a less than positive review and never prefer to complain over issues, but when asked for review, I will be honest.<br/>We arrived at check in time on Thurs. We attempted to avoid going into office, but the signage, address etc was not clear on finding our rental and the staff driving around weren&#x2019;t sure where it was. I strongly feel there could be better signage for some locations within community. <br/>There was a repairman working on AC when we arrived that worked on system for awhile, I asked for his card as he left because it didn&#x2019;t seem to be cooling as it should. He said to let him know if it wasn&#x2019;t right in the morning. It was a very miserable night as temperatures were quite warm and it was clearly not working. He came back the next day at 2:30 pm and didn&#x2019;t leave until 7:30, having to be in and out of the house the whole time, leaving someone to be in home while he was working on it. It didn&#x2019;t fully cool until our 3rd day, so it was pretty uncomfortable on the two hottest days of our stay. There were also other things that did not work in house, including the soaking tub in master bedroom- ( missing knob, but no indication that it was not available to use) fireplace randomly came on when it was already hot in house with no directions on shutting off, water feature on wall also was not working.<br/>In general I feel it was not to the standards of our usual stays at Lookout. I understand a dog friendly home, but the rug in main living area had pieces of dog food and a lot of dog hair in it as if it hadn&#x2019;t been cleaned, vacuumed before we arrived.<br/>When you save to take a family vacation, you just hope to not have to deal with maintenance issues that take away from your time to have fun and relax with your family.

Great experience.

Great experience.

Amazing house! Very comfortable, clean, excellent location, awesome neighborhood

Amazing house! Very comfortable, clean, excellent location, awesome neighborhood

We had a family vacation this summer. This home was nice as there was areas for all to get away if needed. It does not show in the photos the nice downstairs patio with fire pit. It might be good if they put a couple umbrellas down there as it gets so hot in the afternoon you cannot use it. The upstairs deck was nice to sit and watch the sunset. Nice towels, bedding. It also would have been great to have a working vacume and broom to clean the house.

We had a family vacation this summer. This home was nice as there was areas for all to get away if needed. It does not show in the photos the nice downstairs patio with fire pit. It might be good if they put a couple umbrellas down there as it gets so hot in the afternoon you cannot use it. The upstairs deck was nice to sit and watch the sunset. Nice towels, bedding. It also would have been great to have a working vacume and broom to clean the house.

We had a family vacation this summer. This home was nice as there was areas for all to get away if needed. It does not show in the photos the nice downstairs patio with fire pit. It might be good if they put a couple umbrellas down there as it gets so hot in the afternoon you cannot use it. The upstairs deck was nice to sit and watch the sunset. Nice towels, bedding. It also would have been great to have a working vacume and broom to clean the house.

We had a family vacation this summer. This home was nice as there was areas for all to get away if needed. It does not show in the photos the nice downstairs patio with fire pit. It might be good if they put a couple umbrellas down there as it gets so hot in the afternoon you cannot use it. The upstairs deck was nice to sit and watch the sunset. Nice towels, bedding. It also would have been great to have a working vacume and broom to clean the house.

The check in process is seamless and smooth. The house is wonderful and accommodates as many as people as it states with lots of room for hanging out and personal space. Accommodations are top notch and neighborhood amenities are top notch.

The check in process is seamless and smooth. The house is wonderful and accommodates as many as people as it states with lots of room for hanging out and personal space. Accommodations are top notch and neighborhood amenities are top notch.

This was our second time at Uplake Perch. Both times we chose this home for the convenience of many bedrooms/beds and bathrooms. It also has a nice view, firepit and fireplace. The kitchen is large with everything we needed to cook for our large group. It was really helpful that thenowmwrs made the 3 car garage available asmparking is limited and sometimes challenging in the winter.

This was our second time at Uplake Perch. Both times we chose this home for the convenience of many bedrooms/beds and bathrooms. It also has a nice view, firepit and fireplace. The kitchen is large with everything we needed to cook for our large group. It was really helpful that thenowmwrs made the 3 car garage available asmparking is limited and sometimes challenging in the winter.

I want to start off by saying that our family really enjoys staying at the The Lookout. This was our second stay over the last four years. We travel together every Labor Day weekend. Myself and my husband and our three adult children with their spouses and our two grandchildren look forward to this trip every year, as this is the one time a year that we all get to unwind and just relax together in a vacation setting. This year was no different and we had a great time at the lookout and Lake Chelan. We were however disappointed in the home we stayed in this time. While it had ample room for all of us, the house was not fully equipped as we would have wanted it. The home was very outdated: the icemaker on the fridge did not work most of the time, the water maker stuck and sprayed water all over the kitchen floor. The letters and numbers on the stove top were worn off which made it difficult to know what temp you were cooking on. The thermostat did not regulate properly. The upstairs in the house was hot most of the time. When we tried to open the windows in the upstairs living room, the frames for the windows were defective so we decided to not even try as we were concerned the windows would fall out. The handle on the barbecue was broken. The upstairs bedroom has a type of French doors that are extremely difficult to close. The house could use a run through to check for all of the broken things. I think there was more but I didn't write them all down. The house has great potential but it needs some TLC by the owners. Because of all of these reasons I would not stay in this home again nor would I recommend it to anyone else. If we come back next year, I am hoping the owners take more pride in the home we choose.

I want to start off by saying that our family really enjoys staying at the The Lookout. This was our second stay over the last four years. We travel together every Labor Day weekend. Myself and my husband and our three adult children with their spouses and our two grandchildren look forward to this trip every year, as this is the one time a year that we all get to unwind and just relax together in a vacation setting. This year was no different and we had a great time at the lookout and Lake Chelan. We were however disappointed in the home we stayed in this time. While it had ample room for all of us, the house was not fully equipped as we would have wanted it. The home was very outdated: the icemaker on the fridge did not work most of the time, the water maker stuck and sprayed water all over the kitchen floor. The letters and numbers on the stove top were worn off which made it difficult to know what temp you were cooking on. The thermostat did not regulate properly. The upstairs in the house was hot most of the time. When we tried to open the windows in the upstairs living room, the frames for the windows were defective so we decided to not even try as we were concerned the windows would fall out. The handle on the barbecue was broken. The upstairs bedroom has a type of French doors that are extremely difficult to close. The house could use a run through to check for all of the broken things. I think there was more but I didn't write them all down. The house has great potential but it needs some TLC by the owners. Because of all of these reasons I would not stay in this home again nor would I recommend it to anyone else. If we come back next year, I am hoping the owners take more pride in the home we choose.

This was our 2nd year at uplake perch and it did not disappoint! Big spacious house that accommodates 10 people very comfortably. The back deck is awesome to watch the sunset! The fridge has a water dispenser that is malfunctioning to where it wont shut off and you end up with water everywhere. There are also cruiser bicycles in the garage to use which were fun to ride around the property but be sure to double check if its sturdy and the handle bars are secure. Other than that our stay was a great family vacation!

This was our 2nd year at uplake perch and it did not disappoint! Big spacious house that accommodates 10 people very comfortably. The back deck is awesome to watch the sunset! The fridge has a water dispenser that is malfunctioning to where it wont shut off and you end up with water everywhere. There are also cruiser bicycles in the garage to use which were fun to ride around the property but be sure to double check if its sturdy and the handle bars are secure. Other than that our stay was a great family vacation!

This was our 2nd year at uplake perch and it did not disappoint! Big spacious house that accommodates 10 people very comfortably. The back deck is awesome to watch the sunset! The fridge has a water dispenser that is malfunctioning to where it wont shut off and you end up with water everywhere. There are also cruiser bicycles in the garage to use which were fun to ride around the property but be sure to double check if its sturdy and the handle bars are secure. Other than that our stay was a great family vacation!

This was our 2nd year at uplake perch and it did not disappoint! Big spacious house that accommodates 10 people very comfortably. The back deck is awesome to watch the sunset! The fridge has a water dispenser that is malfunctioning to where it wont shut off and you end up with water everywhere. There are also cruiser bicycles in the garage to use which were fun to ride around the property but be sure to double check if its sturdy and the handle bars are secure. Other than that our stay was a great family vacation!

We were 7 women celebrating my friend's upcoming wedding. We loved the spaciousness of the house, and the fact that we all got to have our own super comfortable beds. Our only regret is that we didn't have more time at the Lookout. What a great property. I'd go again in a heartbeat!

We were 7 women celebrating my friend's upcoming wedding. We loved the spaciousness of the house, and the fact that we all got to have our own super comfortable beds. Our only regret is that we didn't have more time at the Lookout. What a great property. I'd go again in a heartbeat!

We were 7 women celebrating my friend's upcoming wedding. We loved the spaciousness of the house, and the fact that we all got to have our own super comfortable beds. Our only regret is that we didn't have more time at the Lookout. What a great property. I'd go again in a heartbeat!

We were 7 women celebrating my friend's upcoming wedding. We loved the spaciousness of the house, and the fact that we all got to have our own super comfortable beds. Our only regret is that we didn't have more time at the Lookout. What a great property. I'd go again in a heartbeat!